Privacy Policy

1. Information We Collect

When you use our contact form or book a tour, we may collect your name, email address, phone number, travel dates, and any preferences you share with us. This helps Scheyla personalize your Costa Rica experience.

2. How We Use Your Information

We use your information solely to:

• Respond to tour and real estate inquiries
• Plan and customize your itinerary
• Send booking confirmations and updates
• Follow up after your trip (only if you opt in)

We do not sell, rent, or share your personal information with third-party marketers.

3. Cookies & Analytics

Our website may use basic analytics to understand how visitors find us and improve the experience. These tools collect anonymous data such as pages visited and time on site. No personally identifiable information is shared with analytics providers.

4. Data Storage & Security

Your information is stored securely and accessed only by Scheyla and authorized assistants directly involved in planning your trip. We take reasonable precautions to protect your data from unauthorized access or disclosure.

5. Third-Party Services

We may use trusted third-party services for:

• Email communication
• Payment processing (if applicable)
• Website hosting and form handling

These providers are bound by their own privacy policies and data protection agreements.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Ask us to correct or delete your information
• Opt out of any future communications

To exercise these rights, contact us directly at ticaricatours@yahoo.com.

7. Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out:

Scheyla — Costa Rica Tours & Real Estate
Guanacaste, Costa Rica
Email: ticaricatours@yahoo.com
Phone: +1 (480) 414-8804